BORING BUT IMPORTANT
Returns & Reprints
Because products are made to order, this policy distinguishes fit preference from manufacturing problems.
Damage or misprints
Contact [support email] within 30 days of delivery with the order number and clear photos. Confirmed manufacturing defects or shipping damage will be eligible for replacement or refund.
Size and preference
Final eligibility for non-defective returns will be published after samples and operating costs are approved. Review measurements carefully before ordering.
Wrong address or selection
Items produced from the options and address submitted at checkout generally cannot be replaced without charge.
Refund timing
Approved refunds return to the original payment method; bank processing time varies.
Last updated August 7, 2026 · Draft for owner/legal review before public launch.